terms & conditions
just the legal stuff, nothing exciting here
CONTENT- Shipping Delays
- Warranties
- Merchandise Consitency
- Transfer of Ownership
- Acceptance
- Sales Tax
- Cancellations to Existing Orders
- Claims, Adjustments and Returns
- Overages and Shortages
- Site Pricing
- Site Images
- About the Use of Trademarks on Our Site
- About the Customer's Right to Use Trademarks
TERMS & CONDITIONS
Shipping DelaysCustomer agrees Event Brander is not accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case will Event Brander be liable for any consequential or special damages arising from any delay in delivery.
Warranties
Event Brander warrants that all goods sold are free of any security
interest and will make available to you all transferable warranties
made to Event Brander by the manufacturer of the goods. Event Brander makes
no other express or implied warranties, and specifically makes no
implied warranties of merchantability or fitness for purpose.
Merchandise Consistency
Please note that we encourage you to take the opportunity to
review a sample of the actual product before you order in bulk
quantity. It is important that you understand that these samples
are representative in nature. While we are very careful about the
suppliers and manufacturers we use, manufacturing variations are
unavoidable and a natural result of the manufacturing process.
By choosing to place an order with Event Brander, you are agreeing to
accept merchandise with reasonable manufacturing variances in
product material, color and packaging. The most common example
of this is apparel dye-lots.
Transfer of Ownership
All goods become the purchaser's property at the time they are
accepted by the carrier.
Acceptance
Your submittal of an online order request and/or your signature on our
Order Authorization is a conditional acceptance by Event Brander
of your offer to purchase our goods and your acceptance of our
terms and conditions.
Sales Tax
Event Brander is required by law to collect all applicable state and
local taxes for services and goods shipped to Florida. Customers in
other states may be required to remit use taxes. Please consult your
tax advisor. Companies, individuals and organizations who are exempt
from sales tax should provide us with a copy of their resale certificate.
Cancellations and Alterations to Existing Orders
Once an Order Acknowledgment is approved, we cannot guarantee
our ability to make changes or cancellations to an order. Event Brander
will make every effort to comply with your cancellation request. If
you have already signed your Order Acknowledgment, there will be
a minimum charge of $50.00 to cover order entry and preparation
expenses. In addition, you are liable to pay the agreed upon price
for any work that may have been completed up to the time that
we are able to cancel your order. These charges may include but
are not limited to setup charges, artwork preparation charges,
shipping charges and restocking fees. All completed work and
costs incurred will be the responsibility of the customer.
Claims, Adjustments and Returns
If you have any problems with your order please contact Event Brander
within 10 business days of receipt. We advise opening your merchandise
upon receipt to review its quality. After this time we will be unable to
go back to our suppliers for credit. Please have your order number
available. We do not accept unauthorized returns. If any problem
arises, please call customer service immediately.
Overages and Shortages
We try to produce your order in the exact quantity ordered, but this is
not always possible due to quality control efforts and fast running
machines. We reserve the right to ship and subsequently bill or credit,
your charge card or account, for up to 10% over or under the desired
quantity.
Site Pricing
While we make best efforts to keep our site up to date, from time to
time actual market conditions may change the price of a product.
We reserve the right to change prices on the site at anytime. If a site
price is incorrect on an item that you ordered, we will contact you
immediately with the most updated price or help you choose a
different item that is within your budget.
Site Images
We make best efforts to provide clear and color-correct product
images on our site that best reflect the true nature of the products.
However, web site images are inherently limited in their ability to
communicate color, scale, and detail. We want to remind customers
to be careful about making assumptions about products from the site
image alone.
We strongly urge our customers to order actual samples. If you choose
not to evaluate a physical sample, we cannot be held responsible for
the difference between the image as it appears on your monitor and
the final product.
About the Use of Trademarks on Our Site
Logos shown on products on our web site appear only to illustrate the products we offer
and the variety of ways in which they can be decorated. The use of logos that are
trademarks or copyrighted work of other companies are never intended to suggest that
Event Brander owns the rights to those trademarks, or that Event Brander would make
those products featuring the trademarked logos of others available to any purchaser
without the permission of the owners of the trademarked or copyrighted art or copy.
Additionally, the contents of the Event Brander web site, including, but not limited to, the
arrangement and assembly, text, graphics, logos, button icons, images, audio clips and
software, are copyrighted materials owned by Event Brander. You may use our web site
and its contents as a shopping resource for non-commercial use only.
About the Customer's Right to Use Trademarks
Any customer ordering custom-imprinted merchandise from Event Brander represents
and warrants to Event Brander that he or she has the unrestricted right and authority to
use, copy and distribute each copyright, trademark, service mark, trade name, logo,
statement, portrait, graphic, artwork, photograph, picture or illustration of any person or
any other intellectual property in the way it is applied to promotional merchandise.
Purchase of merchandise from Event Brander in no way, shape or form grants a customer
permission to reproduce logos, nor does it transfer, grant, or lease ownership of any logos
or trademarks to a customer.
To use any logo a customer MUST have written permission from the registered owner of
the logo or trademark, or be an authorized agent or affiliate of the registered owner of the
logo. A customer may NOT use any logo in a manner that may infringe copyright laws. A
customer also may NOT use any logo in a vulgar, illegal, and/or unlawful manner. Event
Brander assumes no responsibility for damages or any wrong doing that the purchaser
may cause using a logo. Event Brander shall not be held liable for the unauthorized,
improper, or illegal use of any logo or trademark that is applied to promotional
merchandise purchased through Event Brander. Event Brander will also not accept
responsibility or liability for the actions of clients who have misrepresented their
ownership of licenses or trademarks. Event Brander will reserve the right to refuse orders
from any customer who has violated or otherwise infringed upon the intellectual rights of
others.